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HOTELIER- HOSPITALITY ACADEMY | Food and Beverage (06.03.2020)

The course also provides information on service principles, menu design and objectives, restaurant layout, and design considerations. Armen Balabekyan – manager of the F&B department of Hyatt Place Yerevan, introduced the food and beverage operations within the hotel, explained the connection with other hotel departments, such as room service and the stewarding department.

HOTELIER- Hospitality Academy | Study Visit and Hotel Tour (04.03.2020)

One of the goals of a Hotel Sales Team is to get clients to come for site inspections and hotel tours. In the scope of the final session at Armenia Marriott Hotel Yerevan Susanna Musayelyan and Aleksandr Shikanyan shared useful tips and techniques on how to conduct a successful hotel tour and showed guest rooms, conference facilities and the famous Executive lounge of the hotel.